Shipping policy

Stories with Starlight Shipping Policy

At Stories with Starlight, we aim to make your shopping experience as magical as our stories. Here’s everything you need to know about our shipping process:

Shipping Costs

• Free Shipping: Enjoy free standard shipping on orders over $40.
• Flat-Rate Shipping:
  • Economy Shipping: $9.95
    

Delivery Timeframes

• Australia: Orders typically arrive within 5-8 business days.
• New Zealand: Please allow 10-14 business days for delivery.

Processing Times

• All orders are lovingly prepared and shipped within 1-2 business days.
• Please note, customisations like signed copies or gift wrapping may add a day to processing times.

Eco-Friendly Packaging
We’re committed to protecting the planet. Your order will arrive in eco-friendly packaging, ensuring our stories align with our love for Mother Nature.

Order Tracking
Once your order has shipped, you’ll receive an email with tracking details so you can follow its journey.

Lost or Damaged Packages
If your order is lost or arrives damaged, don’t worry! We’ll happily provide a replacement or refund. Please see our Returns Policy for more details.

Additional Services

• Gift Wrapping: Add an extra touch of magic with beautifully wrapped gifts.
• Signed Copies & Personalised Messages: Make your purchase truly unique with a signed copy or a custom message from the author.

Shipping Partners
We partner with Australia Post and NZ Post to ensure reliable and timely delivery.

Have questions or need help? Contact us anytime at storieswithstarlight@gmail.com.

Thank you for shopping with Stories with Starlight—where magic meets your mailbox!